JINNAILI AFTER-SALES SERVICE
Reliable Service. Worldwide Support.
At JINNAILI, our commitment to customers goes beyond equipment manufacturing. We provide comprehensive after-sales support to help keep your baling and recycling equipment running reliably and efficiently throughout its service life.
With 4 factories and 9 offices across China, we have established a strong domestic service network that enables us to respond quickly to customer needs. For international customers, our dedicated service team provides professional technical assistance, remote troubleshooting, installation guidance, spare parts support, and on-site engineering services when required.
Whether you need help with a new machine installation, routine maintenance, technical troubleshooting, or replacement parts, JINNAILI is here to support your operation.
OUR SERVICE NETWORK
Global Service Coverage
Combining strong domestic resources with international technical support to help customers resolve equipment issues efficiently.
Service in China
Our domestic service network is supported by four manufacturing bases and nine offices across China.
- Local service coordination and rapid response
- Technical troubleshooting and maintenance support
- Spare parts supply and equipment service
- Professional manufacturing and engineering resources
Service for Overseas Customers
We provide flexible technical support to help international customers keep their equipment operating smoothly.
- Remote support via WhatsApp, email, and video calls
- Online installation and commissioning guidance
- Operating instructions and maintenance guidance
- Spare parts identification and international delivery
- On-site engineer visits when required
TECHNICAL EXPERTISE
Waste Recycling Equipment Experts
With extensive experience in baler design, manufacturing, and hydraulic systems, our technical team understands the demands of continuous industrial operation.
Fully Automatic Horizontal Balers
Semi-Automatic Horizontal Balers
Vertical Balers
Waste Paper & Cardboard Baling Systems
Plastic & Textile Baling Equipment
Hydraulic Systems & Auxiliary Equipment
From routine maintenance to complex technical issues, our team works with customers to identify problems and provide practical solutions.
THE JINNAILI ADVANTAGE
Why Choose JINNAILI Service?
01
Strong Service Network in China
Four manufacturing bases and nine offices provide a solid foundation for domestic service coordination and rapid response.
02
Professional Technical Team
Our experienced engineers understand hydraulic systems, electrical controls, mechanical structures, and baling processes.
03
Remote Technical Assistance
Overseas customers can receive troubleshooting and operating guidance through WhatsApp, email, photos, and video calls.
04
Installation & Commissioning Support
We provide installation instructions, technical documentation, and remote commissioning guidance. On-site engineer services can also be arranged when needed.
05
Spare Parts Support
We help identify the required components and supply genuine JINNAILI spare parts to support equipment maintenance and repairs.
06
Long-Term Customer Support
Our relationship with customers does not end after delivery. We remain available to assist with maintenance, technical questions, and future equipment needs.
KEEP YOUR EQUIPMENT RUNNING
Preventive Maintenance
Regular maintenance is essential for extending equipment life, maintaining consistent performance, and reducing unexpected downtime.
JINNAILI provides maintenance guidance covering:
- Hydraulic oil inspection and replacement
- Hydraulic cylinder and hose inspection
- Electrical system and PLC checks
- Lubrication and moving-part inspection
- Wear-part replacement
- Routine cleaning and safety checks
We can also provide maintenance recommendations based on your machine model, operating hours, and material requirements.
01
FROM DELIVERY TO OPERATION
Installation & Commissioning
JINNAILI supports customers throughout the equipment installation process. Our team provides technical guidance to help ensure proper installation and smooth commissioning.
- Installation manuals and technical drawings
- Foundation and site preparation guidance
- Electrical connection instructions
- Hydraulic system inspection
- Remote commissioning assistance
- Operator training and operating guidance
For overseas projects requiring on-site assistance, we can arrange engineer visits according to project requirements.
02
PARTS & TECHNICAL ASSISTANCE
Technical Support & Spare Parts
When equipment problems occur, timely technical assistance and the right spare parts can make a significant difference.
- Machine fault diagnosis
- Hydraulic and electrical troubleshooting
- PLC and control system assistance
- Spare parts identification
- Wear-part recommendations
- Replacement and repair guidance
To help us identify the problem faster, please share your machine model, serial number, fault description, and photos or videos of the issue.
03
SAFE & PROPER OPERATION
Safety & Operator Training
Safe operation is essential for every recycling facility. JINNAILI provides operating manuals, safety instructions, and technical guidance to help operators understand proper machine operation and routine safety checks.
We encourage customers to follow the operating procedures and conduct regular safety inspections to maintain a safe working environment.
04
WE ARE HERE TO HELP
Need Technical Support? Contact JINNAILI.
Whether you need installation guidance, troubleshooting, maintenance advice, or spare parts, our service team is ready to assist.
Please provide your machine model, serial number, and a brief description of your issue so we can understand your needs and respond more efficiently.
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